True leadership requires open and regular interaction between leaders and employees. Leaders understand that they cannot lead from their office or behind a desk: to get a sense of what is actually happening in their organization, they must be actively involved. It is important to understand that good leadership doesn’t demand leaders directly help employees perform their jobs. Rather, by simply maintaining an active awareness of what is going on in their organization, leaders can anticipate problems and opportunities, and respond accordingly. Furthermore, when leaders communicate and maintain a presence with their employees, they establish great rapport. As a result, employee trust and loyalty deepens and organizational cohesiveness broadens.
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